Computer & IT support
IT Support in Durban
Professional IT Sales, On-site & Remote Support Technicians in Durban & KZN
Optional add-on
IT Support
At Squirrel Media Web Hosting, we specialise in web hosting solutions for your business. While IT support does not fall within the standard scope of your hosting account, we understand the needs of small businesses and proudly offer dedicated IT Support Services as an optional add-on. Whether you’re running a website, managing email accounts, or handling domain services, there are times when you may need more hands-on support with your computer systems. That’s where we step in.
Monthly IT Support Plans – Tailored for KZN Businesses
We offer flexible and affordable monthly IT support plans for small to medium-sized businesses across KwaZulu-Natal. These plans are designed to complement our web hosting services, helping to streamline your business operations with reliable, on-demand tech support.
Our services include but are not limited to:
- Email setup and troubleshooting
- Network and printer configuration
- PC and device support
- Software installation and updates
- Data backups and system diagnostics
Remote Desktop Support via AnyDesk
For immediate assistance, we provide remote desktop support via AnyDesk, allowing our technicians to connect to your device and resolve issues quickly and securely—no matter where you are. This is especially useful for resolving email issues, website access problems, and other support related to your web hosting environment.
Pricelist
IT Support Pricelist
We offer on-site (KZN ONLY) and remote IT Support to our Customers. IT Support is not included in our Web or Email Hosting Plans but we have you covered.
Email Address Installations
R95
Per Device Max 2 Email Accounts
Email Address Creation
R35
Per Email Address
Remote Desktop Support
R250
Per Device up to 15 Min. Session
Password Reset Assistance
R50
Per Email Address / Account
Website Updates
R650
Per Hour
WordPress Login Access
R95
Per Account
How we help
IT Support
We all need help when technology gets the better of us.
PC Repairs
We specialize in PC & Windows Desktop Unit Repairs.
Remote Support
We offer Remote Support via Anydesk anywhere in South Africa.
Installations
We can supply & install Software & hardware on your PC or Laptop
Sales
We have a range of genuine software and hardware products for sale.
Website Rental
Rent a Website from R399 per Month
Get a professional HTML5 / CSS website from your Durban website designer, with a hosting package included. No large upfront cost: pay month to month, or 6 months upfront.